MIMTAC USA, LLC – Privacy Policy

Effective Date: 01.01.2026

Business Address: 7420 Avenida Del Mar, Boca Raton, FL 33433, USA

Company Name: MIMTAC USA, LLC (“MIMTAC,” “we,” “us,” “our”)

1. Introduction

MIMTAC USA, LLC (“MIMTAC”) is committed to protecting the privacy, security, and integrity of your personal information.

We collect information from customers, website visitors, account holders, dealers, and individuals who engage with

us through our website, support channels, or related platforms.

This Privacy Policy explains:

  • what information we collect,
  • how and why we collect it,
  • how we use and share it,
  • how long we retain it,
  • how we protect it, and
  • what rights you have under U.S. law.

By using our website or providing us with personal information, you consent to the collection, use, disclosure, and

retention of your information as described in this Privacy Policy.

2. Information We Collect

We collect information that identifies, describes, or can be reasonably associated with an individual, household, or

device (“Personal Information”).

MIMTAC collects information in the following categories:

2.1 Information You Provide Directly

We may request or retain the following personal information when you:

  • create an account,
  • place an order,
  • communicate with customer service,
  • request dealer access,
  • submit a warranty claim,
  • sign up for emails, or

Otherwise, interact with us.

Examples include:

Basic Identification

  • Full Legal Name
  • Date of Birth (for age verification where required)
  • Contact Information
  • Email Address
  • Telephone Number
  • Billing Address
  • Shipping Address

Order & Transaction Information

  • Items purchased or returned
  • Purchase history
  • Payment method details (processed securely via third-party processors — MIMTAC does not store full credit card

numbers)

Compliance-Related Information

  • Depending on product type or regulatory requirements:
  • End-Use and End-User certifications
  • Country of ultimate destination

Domestic compliance certifications

  • Identification documents necessary for professional, military, or law-enforcement verification
  • Information required for U.S. Department of Commerce or Department of State export compliance

Communication Records

If you contact us via:

  • phone,
  • email,
  • Live Chat,
  • support ticket, or
  • other channels,

These interactions may be recorded, monitored, or transcribed for:

  • quality assurance,
  • training,
  • fraud prevention, or
  • compliance purposes.

2.2 Information Collected Automatically

When you visit our website, interact with emails, or browse our products, we automatically collect data through cookies,

scripts, beacons, tags, pixels, and similar technologies.

This may include:

  • IP Address
  • Device type and operating system
  • Browser type
  • Date and time of visit
  • Pages viewed and items clicked
  • Search terms
  • Session duration and behavior patterns
  • Approximate geolocation
  • Referring websites
  • Shopping cart activity
  • Fraud-prevention and authentication identifiers

If you disable cookies or tracking technologies, some website features may not function properly.

2.3 Information From Third Parties

We may receive information from:

  • Payment processors
  • Fraud prevention services
  • Shipping carriers
  • Advertising platforms
  • Identity verification services
  • Dealer networks

This data may include updated delivery addresses, payment confirmations, or fraud-risk indicators.

3. How We Use Your Information

MIMTAC collects and uses personal information for the following purposes:

A. Account Creation & Management

To register and maintain user and dealer accounts.

B. Order Processing

To process, ship, and confirm orders; generate invoices; and verify payment authorization.

C. Customer Support

To respond to inquiries, troubleshoot issues, and provide product or order support.

D. Personalization & Website Enhancement

To tailor content, improve product recommendations, and enhance your overall browsing experience.

E. Marketing & Communications

To send emails regarding promotions, updates, newsletters, or product announcements (only if you opt-in).

F. Legal & Compliance Requirements

To comply with:

  • U.S. export control laws
  • State and federal regulations
  • Law enforcement requests
  • Fraud detection and prevention
  • Age verification, where required

G. Security & Fraud Prevention

To monitor for suspicious activity, unauthorized access attempts, or fraudulent transactions.

4. Sharing of Information

MIMTAC does NOT sell personal information.

We may share information only with:

A. Service Providers

Including:

  • Payment processors
  • Shipping carriers
  • Email service providers
  • Cloud hosting services
  • Analytics and tracking platforms
  • Fraud-prevention partners
  • These parties only receive information necessary to perform services on our behalf.

B. Legal & Regulatory Authorities

Information may be disclosed when required by:

  • Court orders
  • Law enforcement
  • U.S. Department of State
  • U.S. Department of Commerce
  • Other authorities with legal jurisdiction

C. Business Transfers

In the event of a merger, acquisition, or business restructuring, customer information may transfer with the business.

5. Data Retention

We retain personal information for as long as necessary to:

  • fulfill the purpose for which it was collected,
  • comply with legal obligations,
  • maintain financial and transactional records, and
  • support warranty or return requests.

Retention periods vary by data type.

6. Data Security

We use administrative, technical, and physical security measures to safeguard your data, including:

SSL encryption

Secure hosting environments

Limited access to sensitive data

Regular system audits

Industry-standard fraud-prevention tools

While we take reasonable measures to protect data, no system is 100% secure.

7. Children’s Privacy

Our website is intended for individuals 18 years or older. We do not knowingly collect information from children.

8. International Orders

MIMTAC USA, LLC does not support international checkout or shipping through the website.

Any international orders must be arranged manually through our authorized distributors.

9. Contact Information

For questions regarding this Privacy Policy, contact:

MIMTAC USA, LLC

7420 Avenida Del Mar

Boca Raton, FL 33433

Email: cutomer@mimtac.com