FREQUENTLY ASKED QUESTIONS
You can easily find answers to your questions here. If you need more information, you can contact us via our Contact page.
No, you can also shop as a guest. However, creating an account allows you to track your order history.
You can reset your password using the “Forgot password” option on the “Login” page.
You can easily create an account during shopping or on the “My Account” page. Click here to create an account.
You can update your personal information by logging in to the “My Account” page.
With membership you can track your orders, make fast payments and access special offers.
Yes, you can send your account deletion request to our customer service.
Your orders are shipped within 3 business days and delivery time varies depending on your region.
All our orders are sent by Domestic Cargo, with which we have an agreement. Our cargo company may change according to the periodic density.
Shipping costs are calculated based on the total of your order; some campaigns may offer free shipping.
We are currently shipping only within Turkey. In the EU region or in the USA you can access our products through our contracted resellers.
The cargo tracking number will be sent to you via e-mail.
You can change your address before shipping.
No, returns are not accepted for firearm accessories.
Purchased products are tested for quality and safety and are covered by warranty.
You must contact customer service within 7 days after delivery of the order.
In case of the wrong product, you can contact customer service and resolve the issue.
Your order can be canceled before it is shipped.
Items that pose a security risk, such as firearm accessories, are not refundable.
You can reach us via the contact page.
Secure payments can be made via PayTR with credit cards, debit cards and prepaid cards.
Yes, installment payments are available for certain credit cards.
Yes, all payments made with PayTR are protected by 3D Secure and encryption methods are used.
Credit and debit cards of all local and foreign banks are accepted.
No, you can only make transactions with debit and credit cards via PayTR.
For payment problems, if it is caused by payt, you can contact paytr customer services, if it is through our systems, you can contact us from our contact page.
